Service Coordination des services is a central point of access for individuals with developmental disabilities and autism spectrum disorder living in Ottawa.

• We facilitate planning for individuals in collaboration with their families and community
• We provide knowledge and information to clients, general public and ‘system’
• We refer clients to resources

Service Coordination des services is entrusted to strive for excellence in:

• Leadership for developmental services
• Planning for choices throughout life’s transitions
• Community development through collaboration and partnerships with the broader community

Advocacy
We believe in advocating on behalf of the persons we serve for the development of services in the community

Choice
We believe in supporting the right to self-determination for the individual in their choices and preferences for quality of life

Diversity
We believe in sensitivity and respect of the cultural needs and diversities within our community

Empowerment
We believe in the potential of individuals to achieve their goals as well as to empower their family and their support networks

Equity
We believe in equal opportunities to access supports and services in our community

Language
We believe in providing supports and services in both official languages

Partnerships
We believe in collaborating with individuals, families and the community to develop partnerships to achieve our vision

Recognition
We believe in recognizing the valuable contribution of our staff and volunteers to lead, plan and provide access to information and resources in our community

Trust
We believe in trust that is built through honesty, respect and confidentiality